As a result of the work we do, we know that there are no “perfect” organisations. They all struggle with their own problems, challenges, issues, and opportunities.

Sometimes, a group of executives knowledgeable of the issue, sit down and navigate path forward. It may not be an ideal...

There are many people who argue that emotional intelligence (EQ) is more important than general intelligence (IQ).

The reality of course, is that both are very important, and context plays a key role in determining which is more critical in a particular situation.
From the perspective of...

People often assume that leaders automatically come up with the right answers because of the position they hold. The thought is that “they wouldn’t be leaders if they didn’t come up with the right solutions most of the time.”
One would like to think so, but the reality is...

Let’s consider the empathy issue more deeply than the previous brief mentions.

We have seen how EQ (read here the article on EQ/ Emotional intelligence) is critical to a leader’s tools. Empathy is an integral element of EQ.

Empathy is the characteristic of understanding, being aware...