Master Webinar Series

Mission Critical Knowledge Management

If one eliminates the hype and slick sales pitch by vested interests, and examines the area of knowledge management from a business or organisational perspective, the solutions to knowledge management are not nearly as complicated or as expensive as they seem.

Effective knowledge management is about identifying and securing the knowledge required to make the decisions needed to deliver the KPOs associated with each role within the organisation.
Such knowledge is termed mission-critical knowledge.

This methodology shows you how 3 metrics can inform the business simply and quickly where in the organisation its poor decisions are being made and where the organisation’s vulnerabilities lie.