Master Class Webinar Program

Documentation and the methodology of
governance and compliance
or
How to keep the directors out of jail

Traditional approaches to corporate documentation — a library of policies, procedures, manuals, and other documents — are not effective for managing multiple, complex compliance requirements.

Traditional approaches:
• Carry a high, and frequently hidden, risk of non-compliance
• Are time-consuming and expensive to maintain and audit
• Do not provide executives and directors with assurance that their organization is aware of all its obligations and doing everything it should to meet them.

The knowledge management approach to governance and compliance documentation offers a solution to these problems. It provides a structured, disciplined approach to managing the organization’s obligations and the activities and controls it has in place to meet them.

This approach
• Is simpler to set up and operate
• Identifies overlaps, gaps, duplications of effort, and ambiguities of accountability and responsibility
• Reduces the total quantity of documentation (typically, in our experience, by over 60%)
• Provides line-of-sight governance: directors and executives can see that their organization is meeting its obligations

Target audience
• Managers with accountability for specific governance and compliance requirements (quality, safety, environment, KYC, TCF, etc)
• Managers with overarching accountability for governance and compliance
• Executives and directors with personal liability for their organization’s compliance status

The benefits include a better understanding of the following:
1. The risks and costs of traditional documentation
2. The knowledge management approach to corporate documentation
3. Integrated compliance systems
4. Line-of-sight governance
5. Accountability and delegation of authority
6. Retrieving value from legacy documentation

Your speaker

George Kesteven is a management consultant who worked, since 1989, with public and private organisations around the world undertaking assignments relating to knowledge management and documentation with particular focus on corporate governance, compliance, and process engineering.

George is also the founder and designer of Phrontex, a web application used by select organizations around the world to manage their corporate knowledge and documentation, and to automate aspects of their governance and compliance activities.
George has extensive consulting experience with organizations in the resources, heavy engineering, manufacturing, and financial services sectors. His work adds value by solving the practical problems of governance, compliance, and operational effectiveness.

George has formal qualifications in linguistics and theory of knowledge, with a degree from the University of New England (Australia). His work in the early years of his employment included stints as a graphic artist, computer programmer, and television production manager.
He is based in Pambula, NSW, Australia.